ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
You have questions. We have answers.
- Yes, we offer our heavy-duty moving blankets depending on the type of furniture, in case you do not wish to purchase extra packing for it, this way we can avoid damages.
- No, we do not. It is best for you to keep plants and animals with you during your trip as we cannot guarantee the life of the plants, to be in the same condition as received and we can definitely take no animals.
- No, our door to door and room to room services is free of charge in order to make your pick up and delivery stress free.
No we are very much clear and transparent with our terms and policies. We never ask for any hidden charges from our clients at any time of the moving, packing and storing of goods.
Yes, we do offer storage services.
Yes, we do. We offer Students (upon receival of student status proof), Seniors (65+ and upon receival of government issued ID), and veterans ( upon receival of government issued ID)
- We accept Credit Card payments (Visa, Mastercard, or a Certified Bank Draft Cheque).
- No, at the time of pick up, the movers will put stickers on each of your items. The stickers each have a different lot number and every customer has a different colour. The movers also prepare an inventory list of your items that correspond to the tags and labels that your furniture has been marked with. A copy of the inventory list will be provided to you so that you know exactly how many pieces are being shipped.
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